Faster access to common parts.
Common wear and replacement parts are stocked through Macon’s Parksville and Dawson City locations, with international shipping available for customers operating farther afield.
Support for the life of your equipment.
Macon supports its equipment long after delivery with access to mining machinery parts, technical guidance, commissioning, and ongoing service. Our team works directly with customers to understand what is happening in the field, identify what is needed, and help keep equipment operating with as little disruption as possible.
Plan ahead for critical spares.
For remote and international operations, spare parts packages can be supplied with equipment so commonly needed components are already on site when they are required.
Support from the people who built it.
Because Macon designs and manufactures its equipment in-house, customers can speak directly with a team that understands how the equipment was built and how it is intended to perform.
Get help when something changes.
Remote troubleshooting, technical guidance, plant evaluations, and parts recommendations help customers work through equipment issues and determine practical next steps.
Start up with the right support.
When required, Macon can assist with commissioning and startup, review key operating and maintenance requirements, and help crews become familiar with their equipment.
Parts and support wherever Macon equipment is working.
Macon supports customers across Canada and internationally through parts shipping, technical guidance, commissioning, and ongoing service. Our Parksville facility supports equipment working around the world, while the Dawson City parts location provides faster access to common components for customers operating in the Yukon and northern regions.
For overseas projects, Macon can also prepare spare parts packages before shipment, helping crews arrive on site better prepared for ongoing maintenance and remote operating conditions.
From Parksville to the world.
Parksville
